Beautifully Urbane can be contacted at the following ...
Email address: info@Beautifullyurbane.com
Business Address: 1875 Atlantic Ave, Brooklyn, NY, 11223
Shiipping and Orders
A tracking number should be sent out to you within 24-48 hours from placing the order.
Beautifully Urbane clothing is made to order and assembled for delivery by hand. Most orders are delivered 7- 12 business days from the date of purchase, unless it is an international order. It will take no more than 15 days.
Beautifully Urbane offers 1 day priority shipping as well as flat rate shipping to those in the United States. Beautifully Urbane also ships internationally, however please check the following link to assure your location is able to receive shipping:
With limited exceptions, returns are refunded via store credit in the form of a BeautifullyUrbane E-Gift Card. Please view the exchanges and returns section for a more detailed view. Beautifully Urbane does not issue store credit for the original shipping charges.
Returns & Exchanges
Please be sure to send us your item(s) back in full accordance with our Return Policy:
• Items must be sent back within 14 days of the delivery date.
• Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging.
• Items must be free of stains, makeup, deodorant, or wear.
• Bodysuits, swimwear, undergarments, beauty products, cosmetics, and accessories are non-returnable.
• All returns must include an order packing slip that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.When sending back items from multiple orders, you must fill out an order packing slip for each applicable order.
• All returns are refunded via store credit in the form of a Beautifully Urbane E-Gift Card.
• We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
• Returns are processed within 5-7 business days after your item(s) are delivered to us.
•Damaged, defective or incorrect items must be reported within 5 days of delivery.
Those who seek to make a purchase can do so by using any major debit or credit card. Gift cards obtained from Beautifully Urbane are accepted, and never expire.
Reserved Rights Regarding Returns
We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
An irregular or excessive returns history indicative of "wardrobing;"An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; orPotential fraudulent or criminal activity.
Similarly, we reserve the right to refuse service to any customer or entity, due to similar actions as noted above.
Returning by Mail
Once gaining approval, all returns must include an order packing slip that clearly indicates which items are being returned. You will obtain this slip after emailing email@example.com. If this is not filled out correctly, your return may experience issues in processing.
Mail your return items to our Returns Department at the address stated below:
1875 Atlantic Ave ATTN: Imani Person Brooklyn, NY, 11229